Ce Check-in Release Notes

v. 1.28

The Ce Check-In v1.28 release includes significant infrastructure, architectural and security improvements that will provide improved system performance and reliability.

Due to the scale of this release (scheduled for 10/14/2019), we anticipate there will be up to 2-3 hours of downtime after 5:00 PM (PST) where both Officer and Client-facing functionality will be unavailable.

v. 1.24

v. 1.23

• No Photo Captured During Web Check-in Notification

  AutoMon has added functionality that will provide a notification to an Officer when an Offender completes a check-in via Ce Check-in Web and does NOT include a photograph.

  The Description in the News Feed will state, “No photo captured during web Check-in”.

  

v. 1.22.0 (Kiosk)

• The “User” role has been modified to restrict access to manage Kiosks.

v. 1.20

• Added the ability to view when Reporting Schedules were enabled and disabled on the Client Overview.

v. 1.19

• Ability to sync SMS messages as a Daily Digest to Caseload Explorer – > Events

• Ability to schedule future check-ins that were previously excused

• Ability to view when Reporting Schedules were enabled and disabled on the Client Overview

• Ability to view Classification on Client Overview

• Ability to view all clients on all caseloads from the Client List screen

• Improve FTR Letter workflow and add instruction text

• Ability to view when Reporting Schedules were enabled and disabled on Client Overview (TFS 41722) (https://trello.com/c/yKpLrR2k)

v. 1.18

• Added Auto Rotation feature for Image Capture in the Web Client Portal

v. 1.17

• Ability for system to populate CX Contact Events for Clients when SMS Reminders, SMS Missed Notifications, SMS Chats (Text From/To Clients) and Email (Missed, Reminders and Reporting Schedule Changes) are sent from Ce Check-in*

• Ability for system to automatically reset FTR consecutive count for clients anytime all active reporting schedules (for web and kiosk) are disabled*

• Ability for the tenant to define the min/max risk levels for reporting schedules and whether “Use Custom Schedule” is allowed*

         *Requires CX v5.3 or later and Sync v7.14 or later

v. 1.14

Release Date: 2/1/17

• Web & Kiosk: Ability to enable automatic client notifications via SMS and Voice for scheduled and missed check-ins.* 

• Kiosk: Ability to enable automatic client notifications via email for upcoming and missed check-ins, and reporting schedule changes.*

• Officer Portal: Added ability to display a client’s phone number on the Client Overview.

• Officer Portal: Added ability to designate a client’s phone number as SMS capable on the Client Overview.

• Officer Portal: Added ability to display a client’s phone number as “SMS Blocked” on the Client Overview.

• Kiosk Client: Added ability to indicate a phone number as SMS capable.

• Web: Added ability to indicate a phone number as SMS capable.

*Please contact our Support Team to configure client notifications.

v. 1.13

Release Date: 11/30/16

• Officer Portal: Added ability to simplify single sign-on using Active Directory Federation Services (ADFS);

• Web & Kiosk: Fixed issue where a client can have an active reporting schedule and not be on a caseload.

v. 1.12

Release Date: 10/26/16

• Web: Added ability to include branch questions

• Web & Kiosk: Added ability to merge client records in Ce Check-in when records are merged in Caseload Explorer

• Kiosk: Ability to support a date question type​

v. 1.11

Release Date: 10/4/16

• Integration – Fixed issue to honor the reporting method when syncing missed check-ins to Caseload Explorer’s contact event

      (TS #5816).

• Kiosk – Questionnaire – Added ability to set up Branch Question Text.

• Web & Kiosk – Added ability to include Expired Consecutively Count in Data Export.

• Kiosk – Added ability to support more than one Kiosk questionnaire and assign the questionnaire to a Kiosk Location.

• Officer Portal – Enhance the Reporting Dashboard to indicate which widgets ignore the date filter.

v. 1.10

Release Date: 7/27/16

• Added infrastructure improvements.

• Added ability to toggle between Ce Connect products and Caseload Explorer via the “Task Switcher.”

v. 1.9

Release Date: 3/23/16

• Web – Added business logic to prevent registered clients without an active reporting schedule from starting a web check-in.

• Web & Kiosk – Added ability to update Missed Contact Event in Caseload Explorer when the Missed Check-in is Excused.

• Web & Kiosk – Added business logic to hide “Use Classification Schedule” as a Reporting Schedule Option when the Client does not have a Supervision Level.

• Web & Kiosk – Added synchronizer to update Caseload Name when changes occur in Caseload Explorer.

v. 1.8

Release Date: 2/24/16

  Officer Module

• Added ability to select a reporting schedule that enforces days 1-10 (first ten days of the given month).

v. 1. 7

Release Date: 11/4/15

  Client Module

• Web – Ability to capture a photo using HTML5 to support additional operating systems and browsers.

• Kiosk – Ability to select Chinese and Russian languages.

• Kiosk – Client Reporting – Fixed an issue where the reporting month was being cached from the previous month’s session.

v. 1.6.8

Release Date: 8/25/15

  Client Module

• Conditions of Probation – Added ability to display only the Officer’s First Initial and Last Name on the Conditions of Probation screen during a kiosk check-in.

• Messages – Added ability to display only the Officer’s First Initial and Last Name on messages displayed at the kiosk and web check-ins.

• Receipt – Added ability to display only the Officer’s First Initial and Last Name on the kiosk receipt.

  Officer Module

• Messages – Added ability to compose a message from anywhere in the application via a “Compose Message” icon in the header.

• Caseload Explorer – Added ability to disable kiosk reporting in Ce Check-in when the probationer is moved to a closed caseload in Caseload Explorer.

• Dashboard – Fixed an issue where data exported to Excel from the Reporting Dashboard was not displaying times correctly.

v. 1.6

Release Date: 05/20/15

  Officer Module

• Client Overview – Added ability to view current caseload assignment from the Client Header.

• Client Overview – Fixed issue with “Kiosk Access” panel becoming enabled when clients with a web only reporting method had missed check-ins.

• Client Overview – Reporting Details – Added ability to view alerts generated by the system during the check-in and resolve them by selecting the Alert type.

• Client Overview – Reporting Details – Added ability to view message(s) read by the client during the web or kiosk session.

• Client Overview – Reporting History – Added ability to create a substitute check-in for a client with a missed or upcoming scheduled check-in.

• Dashboard – “Alerts by Type” Metric – Ability to access the “Alerts” List View to see alerts that are unresolved for the date range selected.

• Dashboard – “Alerts by Type” Metric – Ability to access the “Alerts” List View to see the alerts that have been resolved and their resolution for the date range selected.

• Dashboard – “Alerts by Type” Metric – Ability to display the count for Resolved and Unresolved alerts generated by the system during a kiosk session.

• Dashboard – “Alerts by Type” Metric – Ability to resolve an alert via the “Alerts” List View and selecting the “Alert” type.

• Dashboard – “Alerts by Type” Metric – Added metric to display the count and type of alerts generated by the system during a kiosk session.

• Dashboard – “Biometrics” Metric – Added metric to display the number of clients whose biometric reading was captured during enrollment at the kiosk for the date range selected.

• Dashboard – “Excused” Metric – Renamed “Occurrence Date” column to “Reporting Due Date” on “Excused” List View.

• Dashboard – “Failure to Report Statistics” Metric – Updated metric to only display Failure to Reports for the current day instead of by the date range selected.

• Dashboard – “Reported” Metric – Added “Report Date” column to “Reported” List View Screen to show the date the check-in was completed.

• Dashboard – “Reported” Metric – Renamed “Completed Check-ins” to “Reported.”

• Dashboard – “Reported” Metric – Renamed “Occurrence Date” column to “Reporting Due Date” on “Reported” List View.

• Dashboard – “Reporting Enabled” Metric – Added metric to display the number of clients who had reporting enabled for the date range selected.

• Dashboard – “Reporting Trends” Metric – Renamed “Check-in Trends” to “Reporting Trends.”

• Dashboard – “Reports by Day of Week” Metric – Renamed “Check-ins by Day of Week” to “Reports by Day of Week.”

• Dashboard – “Reports by Time of Day” Metric – Renamed “Check-ins by Time of Day” to “Reports by Time of Day.”

• Dashboard – Fixed issue with “Failure to Report Statistics” metric not displaying FTR categories properly.

• Dashboard – Fixed issue with “Reported” metric not updating when the reporting method filter was applied.

• Dashboard – Fixed issue with “Suspended” metric not displaying reinstated clients for the date range selected.

• Integrated – Caseload Explorer – Added ability to update the Missed Contact Event when a substitute check-in is created.*

• Integrated – Caseload Explorer – Fixed issue when clients on a closed caseload in Caseload Explorer were not updating to inactive status in Ce Check-in.*

• Kiosk – Ability for Kiosk Attendants to view alerts generated by the system in real-time and select the alerts to enter a resolution.

• Kiosk – Added ability to manage kiosk locations from the “Options” menu on the Kiosk tab.

• Kiosk Alert – “Client Kiosk Access Suspended” – Added ability for system to generate an alert when a client whose kiosk access has been suspended begins a kiosk session.

• Kiosk Alert – “Confirm Identity” – Added ability for system to generate an alert when a client whose biometric is bypassed has started a kiosk session.

• Kiosk Alert – “Home Address Invalid” – Added ability for system to generate an alert when a client has entered an invalid home address during a kiosk session.**

• Kiosk Alert – “Mailing Address Invalid” – Added ability for system to generate an alert when a client has entered an invalid mailing address during a kiosk session.**

• Kiosk Alert – “Question Answer” – Added ability for system to generate an alert when a client’s answer to a question has been flagged by the agency.

• Kiosk Alert – “Rearrest” – Added ability for system to generate an alert when a client begins a kiosk session and has a Rearrest Event Date in Caseload Explorer that occurred since the client’s last kiosk session.*

• Kiosk Alert – “Relocated” – Added ability for system to generate an alert when a client changes the city and/or state for a home address during a kiosk session.

• Kiosk Alert – “Reported to Wrong Location” – Added ability for system to generate an alert when a client assigned to a different location begins a kiosk session.

• Search – Fixed issue with search results not matching on both first and last name.

• System – Fixed issue with “Location” selection not persisting when navigating throughout the application.

*Requires integration with Caseload Explorer.

**Requires integration with a custom address validation process.

v. 1.5

Release Date: 04/08/15

  Officer Module

• Ability to assign a quarterly reporting schedule to a client.

v. 1.4

Release Date: 02/06/15

Client Module

• Ability to bypass bio-metric verification at the kiosk.

• Ability to inform the client to see the attendant when their kiosk access has been suspended.

• Ability to view the next report date on the report completed confirmation screen.

Officer Module

• Ability for the kiosk attendant to see who has kiosk access suspended and for what reason.

• Ability to customize a client’s reporting schedule.

• Ability to display a confirmation dialog when resetting a client’s registration.

• Ability to excuse a range of missed check-ins.

• Ability to generate Failure to Report letters.

• Ability to page through a client’s Reporting History.

• Ability to revoke/reinstate a client’s kiosk access.

• Ability to sort a client’s Reporting History.

• Ability to sort the Officer News Feed.

• Ability to suspend/reinstate a client’s kiosk access when warrant status changes or when 3 or more occurrences are missed.

• Ability to view a client’s reporting status and registration status separately.

• Ability to view a confirmation message signing out.

• Dashboard – Ability to drill-down from the dashboard and see clients that missed a check-in.

• Dashboard – Ability to export data from all reports.

• Dashboard – Ability to filter reports by date.

• Dashboard – Ability to view Check-in Trends depicting the number of completed check-ins overtime, by daily, weekly or monthly.

• Dashboard – Ability to view FTR Trends depicting the last 6 month trend in the number of FTRs ranging from 1-7 failed reports.

• Dashboard – Ability to view FTRs by Status ranging from 1-7 failed reports.

• Dashboard – Ability to view Percentage of Compliance depicting the percentage of how many required check-ins were completed.

• Dashboard – Ability to view Sporadic check-ins for clients who reported outside of their reporting schedule.

• Dashboard – Ability to view the number of completed check-ins.

• Dashboard – Ability to view the number of excused check-ins and drill-down to view the clients that were excused.

• Fixed an Internet Explorer 8 issue with the Global Search feature.

v. 1.3

Release Date: 10/21/14

  Client Module

• Ability to capture an image from a mobile device during a check-in.

• Ability to update contact information during a check-in.

• Improved the message displayed when a check-in is completed successfully.

  Officer Module

• Ability to view the location accuracy of a Client’s check-in from the report details screen.

• Ability to view the updates made to a Client’s contact information from the news feed and Client’s report details screen.

• Standalone: Ability to import data to populate Ce Check-in in non-integrated mode.

v. 1.2

Release Date: 9/13/14

  Client Module

• Ability to read message(s) sent by an Officer.

• Fixed an issue where answers to security questions were case-sensitive.

• Kiosk – Ability to report via Kiosk. *Requires separate subscription; Available 11/2014.

  Officer Module

• Ability for system to sync all active clients from Caseload Explorer to Ce Check-in.

• Ability to search for a client by PIN, First Name and Last Name and navigate to the Client Overview.

• Added general UI improvements to enhance navigation.

• Client List – Ability to click on a client’s name to quickly navigate to the Client Overview.

• Client List – Ability to sort by Name, Status, FTRs, Last Report Date and Compliance.

• Client List – Ability to view a client’s last report date completed via Ce Check-in.

• Client List – Ability to view a client’s percentage of compliance based on how many missed v. completed check-ins.

• Client List – Ability to view a listing of clients assigned to a caseload.

• Client List – Ability to view number of FTRs for each Client.

• Client List – Ability to view whether a client is eligible for Ce Check-in.

• Client List – Ability to view whether a client is registered.

• Client Overview – Ability to “Excuse” a scheduled or missed check-in.

• Client Overview – Ability to access a client’s reporting history for Ce Check-in.

• Client Overview – Ability to click on a completed check-in date to see check-in details, such as photo taken, answers to questionnaire and location where the check-in occurred.

• Client Overview – Ability to click on check-in location to view on a map where the check-in occurred.

• Client Overview – Ability to deactivate/activate a client from Ce Check-in.

• Client Overview – Ability to reset a client’s registration.

• Client Overview – Ability to see a complete history of web check-ins by status (Completed, Scheduled, Excused, Missed or Other).

• Client Overview – Ability to select “Available Reporting Methods” to allow a client to report via Ce Check-in.

• News Feed – Ability to add additional caseloads to view the notifications generated for other Officers.

• News Feed – Ability to click on a client’s name to quickly navigate to the Client Overview.

• News Feed – Ability to compose and send a message to a client.

• Web Screen – Ability to view active web check-ins that are occurring in real-time.

• Kiosk – Ability to configure and manage kiosks for clients reporting via Kiosk. *Requires separate subscription; Available 11/2014.

v. 1.1

  Client Module

• Add ability to reset password within the application.

• Add ability to retrieve PIN within the application.

• Enhance user login to require PIN and password.

• Enhance user registration and security steps.

v. 1.0

  Client Module

• Ability to access the application from any web-enabled device.

• Capture an image for identification via webcam. *Desktop version only

• Complete a required questionnaire assigned by Community Corrections Staff.

• Multi-language support for English and Spanish.

• Receive reminders via e-mail regarding upcoming report dates.

• Receive reminders via e-mail when a scheduled report is missed.

• Receive reminders via e-mail when reporting schedules change.

• Secure user registration with email verification and password setup.

  Officer Module

• Ability to access the application from any web-enabled device.

• Secure user registration with email verification and password setup.

• Receive desktop notifications via a news feed when a scheduled report is missed.

• Receive desktop notifications via a news feed for answers to flagged questions.

• Auto-update reporting schedules based on classification.

• Agency specific client reporting schedules based on classification.

• Agency specific client questionnaires required at each check-in.

• Ability to retrieve the most up to date client demographics, caseload assignment and classification via integration with third-party systems.

• Ability to retrieve and display the client’s reference image via integration with third-party systems.

• Ability to automatically record contacts and missed check-ins via integration with third-party systems.